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Innovation Answered

Oct 6, 2020

Yellow boxes with CD-ROMs made Rosetta Stone an iconic brand in the 2000s. Since then, the company has transformed itself into an educational technology powerhouse. Matthew Hulett, President of Language at the company, discusses how Rosetta Stone pivoted from a physical product to a subscription service. He also...


Sep 15, 2020

While demand for shipping to office spaces is down, the team at UPS has seen an increased in customers shipping purchases to their homes. In this installment of Innovation Answered: Essentials, David Lee shares how his team has adapted to these new needs. He also discusses how his team has changed their approach to...


Aug 25, 2020

After planning for hybrid classes all summer, this month the team at Barnard College pivoted suddenly to another semester of online learning. What goes into making these decisions? And how will today’s pivots affect the future of higher education?  We gathered an online panel of higher education experts to share....


Jul 28, 2020

The sudden onset of a global pandemic shifted priorities at many large companies. Innovation teams have been tasked with facing new challenges that can help save lives and keep people safe. Colleen Hau of Carhartt discussed how her team worked quickly to make PPE for frontline workers. Firdaus Bhathena of CVS talks...


Jul 7, 2020

What does it mean to practice empathy? Teams need to think about end-users as real live human beings — not just a rectangle on a PowerPoint slide labeled “the customer.” To learn more, we sat down with Irina Kozlovskaya, Director of Industrial Design at Fitbit. Kozlovskaya shares how the team at Fitbit listens to...