Jul 28, 2020
The sudden onset of a global pandemic shifted priorities at many large companies. Innovation teams have been tasked with facing new challenges that can help save lives and keep people safe. Colleen Hau of Carhartt discussed how her team worked quickly to make PPE for frontline workers. Firdaus Bhathena of CVS talks...
Jul 7, 2020
What does it mean to practice empathy? Teams need to think about end-users as real live human beings — not just a rectangle on a PowerPoint slide labeled “the customer.” To learn more, we sat down with Irina Kozlovskaya, Director of Industrial Design at Fitbit. Kozlovskaya shares how the team at Fitbit listens to...